Cranfold physical therapy centre

Pilates Membership Terms and Conditions

Pilates Membership Terms and Conditions

Cranfold Pilates Mat Membership Plan

So how does it work?

  1. You are joining Cranfold Clinical Pilates Membership for ÂŁ55 each month, payable by recurring card payment through our website.
  2. You will have a guaranteed place in your agreed choice of studio class.
  3. Term dates for the whole year are published on our website. Our year runs from September to August.
  4. Dates for classes from September 2024 will be updated on the website by 1st Aug 2024
  5. The year includes 40 classes a year.
  6. New members can join at any time subject to an available class space, and the 45 minute initial 1:1 session will be included in the annual membership. If, for whatever reason, after taking the 1:1, the membership is ceased within the first 3 months of joining, there will be a ÂŁ55.50 charge for this session.
  7. Patients wishing to do more than one class per week, can do so for an additional ÂŁ45 per month (ÂŁ100 a month).
  8. Patients can have any number of additional packages subject to available space on a class.
  9. Payment can be terminated by you at any time via our website. We ask for 30 days’ notice where possible please to help us fill the class place. Cancellations to be emailed to Pilates@cranfoldphysio.co.uk
  10. All memberships will roll on indefinitely unless a patient informs us by email to pilates@cranfoldphysio.co.uk and /or cancels their payment
  11. We will reserve the right to remove a member from the classes if payments cease.
  12. Any changes to fees will be emailed to patients with at least 30 days’ notice prior to implementation, with the current fees guaranteed until at least 31st August 2024.
  13. Please note that if a member is more than 10 mins late for a class, they may not be admitted, as the warm up may have finished and it can be disruptive.
  14. Online Pilates Membership (OPM) is included in the membership.

    This gives access to all the OPM benefits:

    – Access to a library of classes, tips on technique and additional content
    – Challenges and further content on continued membership

FAQs:

What if I am unable to attend my class?

Please let us know, if convenient, that you are unable to attend your class by calling 01483 267747 or emailing reception@cranfoldphysio.co.uk so that your instructor will know not to expect you.

There is no facility to transfer to another class.

What if I can’t attend classes for a while due to illness?

If you are ill or having an operation, you can either cease your membership and join again when you are better (subject to availability), or you can freeze your membership for up to 2 months, to hold the place in your chosen class. The cost of freezing your membership is ÂŁ16.50 per month.

I have another question

Please email us on pilates@cranfoldphysio.co.uk

 

The Pilates Team work part time and will respond to your message as soon as they are back in the office.

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We're Sorry to See You Go!

Before you cancel your membership, we’d love the opportunity to discuss any concerns you may have. Please contact the Cranfold Pilates Team at 01483 267747 or pilates@cranfoldphysio.co.uk so we can help. We’re here to make sure you have the best experience possible
Or using the form below
Copy the subscription ID and paste it above. See image
request cancellation

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