Pricing

Payment is required at the time of treatment. We accept Mastercard and VISA payments which can be taken over the telephone or alternatively you can BACs your payment to account number: 64766985 sort code: 60-06-19 quoting the invoice number as reference. Please contact Reception if you would like a link sent to you for payment using Stripe.

If you wish to claim through your insurance provider, before your initial consultation we will require your policy number and authorisation number, which your insurance company will give to you when they authorise your claim. Cranfold will then be able to claim direct for you. Some insurance providers will also require you to have a GP referral. If your policy has an excess the insurance provider will advise us once they receive our invoices and we will then contact you direct to settle your excess.

Please note that a charge may be made if an appointment is broken or cancelled without 24 hours notice.

Cranfold’s Plan to manage on going rising economic costs.

As business and individuals, we are all learning to live with inflation. Rising fuel and cost of living increases are occurring with alarming regularity. Cranfold’s supplier and fuel costs have risen by a minimum of 10% in most categories so far this year and we want to continue to support our staff, keep the business sustainable, and also deliver the high quality service our patients have come to expect from us, whilst keeping costs to our patients to a minimum. This does, however, create a challenging business and employment environment.

We believe it is too onerous to ask our patients to shoulder the burden of one large fee increase this year, thus our plan is to undertake small, but regular fee reviews over the coming period and, as necessary, make smaller but more frequent fee changes as the economic situation requires. This will allow us to monitor the business costs in real time, ensure we are able to support our staff and keep any necessary rises moderate and fair.

This may mean it is possible that in any course of treatment, a patient may experience one (or for a protracted course of treatment, potentially two) small fee increases, for which we ask your understanding. We feel this is a fairer strategy for all concerned and are hopeful that as the economy settles, the frequency of any changes will reduce.

Thank you for your continued support of Cranfold and your trust in us to be fair and honest with you at all times.

Should you wish to speak to us regarding this new policy, please contact Mrs Jane Baine (Operations Manager): jane.baine@atlas-health.co.uk